Returns and Exchanges
We accept items for exchange (limited to one exchange) and returns for a full refund or store credit for 7 calendar days after delivery of the product.
Shipping fees are not refundable.
Items being returned must meet the following criteria:
- Showing no signs of damage or wear in any way.
- Items must not have been worn, used, altered, ironed, washed, or dry cleaned.
- Items returned to us MUST have all the original tags attached and include undamaged original packaging. Items must be returned in the conditions in which they were received. Customer is responsible for all shipping costs.
If you received an item that is damaged or defective, you must notify us within 5 business days otherwise we will not accept the return.
All items in any Sale or Clearance categories are FINAL SALE items. These "Final Sale" categories contain select styles with reduced prices that cannot be returned or exchanged.
We try to make returns as simple as possible. To return your item/order, we simply ask you to provide us with the reason for return, the order number and item description/name using our Contact Form (you can find the order number and item name under your account info, order confirmation email, or on your invoice). After the verification of your information, you will receive information to return the package to us.
All returns MUST be authorized! To prevent delays, we ask that you adhere to our return instructions. We recommend to send the items via a traceable shipping method such as USPS, UPS, FedEx or DHL.
Disclaimer: We reserve the right to refuse any return or exchange on merchandise that does not meet the above requirements. Unfortunately, we cannot exchange, replace or credit altered merchandise. Please ensure you are completely satisfied with your item before you remove the tag(s).